What regions do you currently serve?
We operate throughout Vernon, Bates, and Cass Counties in Missouri. If you’re located nearby, please call or text to discuss service options.
FAQs
What are your operating hours?
Our business hours are Monday through Friday, 7:00 AM to 5:00 PM. For emergency transport requests outside these hours, please call or text our dispatch number.
What types of items do you transport?
We specialize in secure transport of cash, coins, precious metals, deposits, sensitive legal and financial documents, and small high-value items. At this time, we do not offer medical courier or HIPAA-compliant services.
Can you handle one-time or on-call pickups?
Yes, we accommodate both regularly scheduled routes and one-time or on-call service requests. All transport must be pre-booked and confirmed with our dispatch team.
Do you provide armed transport?
All of our couriers are fully trained and licensed for armed secure transport, following strict protocols to ensure safety and compliance.
How do you maintain confidentiality during transport?
We use unmarked vehicles, plainclothes couriers, and secure transfer protocols. Only essential personnel are informed about shipment contents and schedules to maintain discretion.
Are you HIPAA compliant?
No, we do not currently offer HIPAA-compliant services or medical courier transport.
What payment methods do you accept?
We accept cash, ACH bank transfers, and commercial billing accounts. Credit card payments are available for recurring clients upon prior arrangement.
How is pricing determined?
Pricing depends on factors such as distance, frequency, and type of items transported. We provide a custom quote after an initial consultation to understand your specific needs.
What should I prepare before my scheduled pickup?
Please have all items securely packaged and ready at the agreed pickup location. Our dispatch team will provide specific instructions if special preparation is required.
How do you track shipments?
All shipments are equipped with GPS tracking devices monitored by our operations center during business hours, ensuring secure and timely deliveries.
Can I schedule recurring pickups?
Yes. We offer flexible scheduling options including daily, weekly, or custom recurring pickups tailored to your business needs.
What happens if there is a delay during transport?
Our couriers maintain constant communication with dispatch. In case of any delays, we will notify you promptly and provide updates until delivery is complete.
Can you provide references or client testimonials?
Currently, we do not display client testimonials publicly, but we are happy to discuss references upon request during the consultation process.
Do you offer service guarantees?
We are committed to providing reliable, secure transport. While unforeseen events can occur, we adhere to strict protocols and insurance coverage to protect your shipments.
How do I report an issue or follow up after delivery?
Call or text our main line during business hours and our customer service team will assist you promptly.
Are your couriers vetted and trained?
Yes, all our couriers undergo rigorous training in secure transport protocols and are thoroughly vetted before employment.
Do you provide service outside your primary counties?
Occasionally, we can extend service beyond our primary service areas based on demand and route feasibility. Please call or text us to discuss specific needs.